TRENZON
PRIVACY POLICY

This policy explains how TRENZON handles information used by the TRENZON shopping and social-commerce app.

INFORMATION WE PROCESS
We process account and contact details, delivery addresses, order and payment status, support requests, device and security data, and content you choose to post such as reels, covers, captions, comments and product tags.

HOW INFORMATION IS USED
We use information to provide accounts, shopping, delivery, payments, order updates, customer support, fraud prevention, app security, reels publishing and moderation, and to meet accounting or legal requirements.

PAYMENTS
Payment details are handled by the selected payment provider. TRENZON stores payment references and status needed to verify and reconcile an order, not your full card number or UPI PIN.

SHARING
Information may be shared with service providers needed for hosting, payments, delivery, communications and support, and with authorities when legally required. We do not sell personal information.

YOUR CHOICES
You can manage available profile, address and reels controls in the app. You may request access, correction or deletion through the Account section or by contacting contact@trenzon.com.

RETENTION AND SECURITY
Records are retained only as needed for service, security, orders, accounting and applicable requirements. Reasonable technical and organisational safeguards are used, but no online system can guarantee absolute security.

CHILDREN
The app is not directed to children under 13. A parent or guardian should contact us if a child submitted personal information.

CONTACT
For privacy questions, email contact@trenzon.com.

Last updated: 20 September 2026
Support: contact@trenzon.com